The Dog Food They Didn’t Eat

The other day a friend of mine was saying that she had clicked the “unsubscribe” button on the bottom of some email she had gotten, and then the emails kept coming.  I don’t recall if the unsubscribe process actually broke, but it was clear that it didn’t work. My politically incorrect response was that she should find their contact email and sign them up for their own newsletter.  Then do the same with the admin email, and every email she could find on their site.  Make them try to unsubscribe, and be forced to deal with the problem. One of the hardest and most important lesson you learn as a programmer is to eat your own dog food.  Basically, use the things you make.  There are a number of reasons this is a good practice, but the short answer is that if you don’t use your own stuff, you’ll never know the poor experience you’re putting your users through. How do you handle frustrating web...

People Like What They Like

I have a motorcycle.  I love having a motorcycle.  But I don’t love my motorcycle.  Not right now anyways, and that’s something that needs to change. Recently I started reading a blog, fuzzygalore.com, written  by a woman motorcyclist on Long Island, NY.  Her tastes tend toward the retro, the kitschy, but still practical styles of motorcycle: Royal Enfield, Ural, Triumph.  Basically, the stuff I’d like  to own “someday.” But when is someday? And I guess a better question is, when did I fall out of love with my Honda?  Is it the constant mechanical problems? The noise of the aftermarket mufflers?  Is it that the seat is so short that my hips hurt after an hour in the saddle?  (My hips hurt? Since when? I’m not getting old, dangit!) Or is it that I’m finally ready to move on to something else? I remember my friend Mark commenting that it was a great starter motorcycle.  I remember thinking, “Starter? How could I want more than this?” I guess I...